Effective Date: 06/01/2026

At Advent Mobile Wound Care Services (“Advent”), we are committed to providing high-quality, compassionate, and inclusive healthcare services to all individuals, regardless of background or identity. We strictly prohibit discrimination in any form and embrace diversity, equity, and inclusion as core values in our clinical practice and workplace culture.

Policy Statement

Advent Mobile Wound Care Services does not discriminate against any individual based on:

  • Race
  • Color
  • National origin
  • Ethnicity
  • Language
  • Age
  • Sex (including pregnancy, childbirth, and related medical conditions)
  • Gender identity or expression
  • Sexual orientation
  • Religion or creed
  • Disability (physical or mental)
  • Marital status
  • Veteran or military status
  • Genetic information
  • Immigration or citizenship status
  • Socioeconomic background
  • Any other characteristic protected under federal, state, or local law

This policy applies to all aspects of our operations, including:

  • Patient care and treatment
  • Appointment scheduling and access to services
  • Hiring and employment practices
  • Staff training and promotion
  • Vendor relations and contractual partnerships
  • Marketing and public communications

Patient Rights

All patients of Advent have the right to:

  • Receive care in a respectful and nonjudgmental environment
  • Be treated with dignity regardless of identity or background
  • Access services without fear of discrimination or bias
  • Request language interpretation or auxiliary aids if needed
  • File a grievance if they believe their rights have been violated

We ensure that every patient is given equal access to care and attention, and that reasonable accommodations are made for individuals with disabilities, language needs, or religious observances.

Employee and Provider Responsibility

All Advent staff, contractors, and clinical partners are expected to:

  • Treat patients, colleagues, and community members with respect and fairness
  • Participate in ongoing training regarding cultural competency, bias awareness, and diversity best practices
  • Report any observed or suspected discrimination, harassment, or inequity
  • Cooperate in any internal or external investigations related to discrimination complaints

Violations of this policy may result in disciplinary action, including termination of employment or contract.

Grievance Process

Any individual who believes they have been subjected to discrimination by Advent Mobile Wound Care Services can file a complaint without fear of retaliation. Complaints may be directed to:

Advent Mobile Wound Care Services
📞 Phone: +1 (832) 993-7366
📧 Email: Send an email today
🌐 Website: https://adventmobilewoundcare.com/

Complaints will be reviewed promptly and addressed confidentially in accordance with applicable civil rights laws and internal protocols.

You may also file a complaint with the U.S. Department of Health & Human Services Office for Civil Rights (OCR) at:
📞 1-800-368-1019
🌐 www.hhs.gov/ocr

Legal Compliance
This Non-Discrimination Policy complies with:

Title VI of the Civil Rights Act of 1964

Section 504 of the Rehabilitation Act of 1973

Title IX of the Education Amendments of 1972

The Americans with Disabilities Act (ADA)

The Age Discrimination Act of 1975

Section 1557 of the Affordable Care Act (ACA)

Applicable state and local anti-discrimination laws

Commitment to Diversity and Inclusion
Advent Mobile Wound Care Services believes that a diverse and inclusive care environment enhances the quality of healthcare delivery and fosters innovation. We are committed to continuous improvement in addressing health disparities and ensuring equity for all communities we serve.